Privacy

What we collect

When you fill in the Get Started form or the Contact form, we collect what you type: your name, phone/WhatsApp number, email, business details, and anything else you choose to share (like a referral code from an agent).

This site uses Google Analytics to see basic, aggregated traffic information: pages visited, rough location (country/city level), and device type. It doesn't identify you personally. It runs unless you press Decline in the cookie banner. If you press Accept, Google Signals is also turned on, which means Google may use your visit to build advertising audiences under its own terms.

Where it goes

When you press the WhatsApp or Email button on the Get Started or Contact form, two things happen. WhatsApp (or your mail app) opens with your details pre-filled, ready for you to press send. At the same time, the details you typed are sent to our inbox through Web3Forms, a form-delivery service, so that an enquiry isn't lost if the handoff fails or you close the app before sending.

This means we do receive what you typed at the moment you press one of those buttons, not only when a WhatsApp message arrives. Nothing is sent while you are simply filling the form in, and nothing is sent if you never press either button. Web3Forms passes the submission on to us under its own privacy policy; we don't keep it anywhere else.

If you arrived via a referral link (a URL ending in ?ref=CODE), that code is held in your browser and included with your enquiry, so it can be credited to the right referral agent.

Cookies

Google Analytics sets its own cookies to measure traffic, under its own privacy policy. These are on by default. Press Decline in our cookie banner and analytics is switched off. Advertising audience cookies are only set if you press Accept. You can change your mind by clearing this site's cookies, which brings the banner back.

The banner also controls our own cookie. We ask if you'd like us to remember your form progress and referral code, so a half-filled form or a referral link survives a closed tab or a return visit. Nothing is saved unless you accept, and that stays in your browser. It's only sent anywhere if you press the WhatsApp or Email button.

You can clear these cookies at any time with the "Clear saved info & cookies" button on the Get Started page, or by clearing cookies for this site in your browser settings.

Who sees it

Only Elevven11 Studio reads the information you send. It reaches us either through WhatsApp or email, or through Web3Forms, which delivers the form to our inbox and does not use it for anything else. We don't sell or share your details with anyone else. Google Analytics processes traffic data separately, under its own privacy policy.